Our Commitment to Responsible Gaming

This is arguably the most important page on our entire website. For us, online gaming should be fun, thrilling, and, above all, safe. It's a form of entertainment, and like any entertainment, it should be enjoyed responsibly. Our commitment to you is to provide a secure environment where you are always in control of your play.

We've invested heavily in a suite of tools designed to help you manage your time and money effectively. We encourage you to familiarise yourself with these features from day one. They are not punishments; they are powerful tools for ensuring your gaming stays enjoyable.

Tools to Help You Stay in Control

These tools are easy to access and can be set up in the "My Account" section at any time. We put you in the driver's seat.

• Deposit Limits: This is the first thing we recommend setting up. Decide on a daily, weekly, or monthly budget that you are comfortable with, and set that limit. This prevents you from depositing more than you intended in the heat of the moment.
• Reality Checks: It's easy to lose track of time. A reality check is a pop-up reminder that lets you know how long you've been playing. You can then choose to continue or log out.
• Time-Out: If you feel you need a short break, you can use the Time-Out feature to lock your account for a period ranging from 24 hours to 6 weeks.
• Self-Exclusion: For those who need a longer break, self-exclusion allows you to block access to your account for a period of six months or more. This is a serious step and a powerful tool for anyone who feels their gambling is becoming a problem.

Recognising a Problem

It's important to be honest with yourself about your gambling habits. Ask yourself these questions from time to time:

1. Are you spending more money or time on gambling than you can afford?
2. Are you chasing your losses?
3. Has gambling stopped being fun?
4. Are you hiding your gambling from friends or family?

If you answered yes to any of these, it might be time to take a step back and seek some advice. It's a sign of strength, not weakness, to ask for help.

Where to Find Help

You are never alone. There are several fantastic, independent organisations in the UK that provide free, confidential advice and support for anyone affected by gambling.

• GamCare: A leading provider of information, advice, and support for problem gamblers. They run the National Gambling Helpline.
• BeGambleAware: Offers extensive resources and a helpline to help people make informed decisions about their gambling.
• Gamblers Anonymous: A fellowship of people who share their experience, strength, and hope to solve their common problem and help others recover from a gambling problem.

Please, reach out to them if you have any concerns. Your well-being is our absolute top priority.