Privacy Policy

Last Updated: 21 August 2025

We know that reading a privacy policy is probably not your idea of fun. They're often long, complicated, and full of legal jargon. That's why we've tried our best to write ours in plain English, so you know exactly what information we collect, why we need it, and how we keep it safe. Your privacy and trust are incredibly important to us.

This policy explains our commitment to protecting your personal data in compliance with UK data protection laws, including the GDPR. If you have any questions after reading this, please don't hesitate to get in touch.

What Information We Collect

To provide you with our services and meet our legal obligations, we need to collect certain information when you register and use our site. This falls into a few categories:

• Identity Data: Your full name, date of birth, and gender. We need this to verify you are who you say you are and that you're old enough to play.
• Contact Data: Your address, email, and phone number. This is for account verification and important communications.
• Financial Data: Details of your payment methods (like debit card numbers, though we don't store the full number) to process deposits and withdrawals.
• Transaction Data: A history of your bets, wins, losses, deposits, and withdrawals.
• Technical Data: Information like your IP address, browser type, and device. This helps us optimise the site and protect against fraud.

How and Why We Use Your Information

We don't collect this data just for the sake of it. Every piece of information has a specific and legitimate purpose. Our primary reasons for using your data are:

1. To Set Up and Manage Your Account: This is the basic function of providing you with our services, from processing your bets to paying out your winnings.
2. To Comply with Legal Obligations: This is a big one. We have strict legal duties to verify our customers' identities to prevent underage gambling and money laundering.
3. To Enhance Your Experience: We may analyse data to see which games are popular, how our website is performing, and to personalise offers and promotions that might be relevant to you. You always have control over marketing communications.
4. To Protect Our Services: We use data to monitor for fraudulent or unusual activity to keep both you and our platform secure.

Data Security

Protecting your information is a top priority. We use state-of-the-art security measures, including SSL encryption, to ensure that your personal and financial data is kept safe and confidential. Access to your data is strictly limited to trained staff who need it to do their jobs. We will never sell your personal data to third parties.

Your Rights

You have significant rights regarding your personal data. These include:

• The right to access the personal data we hold about you.
• The right to request corrections to any inaccurate data.
• The right to request that we delete your data (in certain circumstances).
• The right to object to us processing your data for certain purposes.

To exercise any of these rights, please get in touch with our support team. You can find details on our Contact Us page.